An amazing looking hotel, miles from anywhere (nearest supermarket, or even shop for that matter, is more than an hour away) this had great potential.
Rooms are really well presented and comfortable, views incredible (front to the sea, back to the mountains).
The communal areas are numerous, with loads of comfy areas to sit and look out the window (or blog!) Drinks from the bar were disappointing – still looking for the elusive cappucino.
The food was excellent, though very expensive, and restaurant service was terrible. Each night was bad for different reasons – the first night nobody greeted us or even acknowledged our arrival, we waited an hour for main courses, and drinks ordered didn’t arrive until we reminded them; the second night we were greeted quickly, but sat next to two tables of loud Americans who seemed to have something wrong with their chairs or backsides as they kept moving around between tables, taking forks of food with them to deliver to their offspring – for such an upmarket restaurant they knew nothing of table manners nor decorum. I asked at the start of the meal if we could move due to the noise (we couldn’t hear each other talk) – no tables free. 30 minutes in it became intolerable, so I went to the main desk and demanded to speak to the manager – she looked startled, as if nobody ever wants to speak to her, and we were immediately moved. Note this, Fosshotel Glacier Lagoon – never allow a customer to have to ask twice for the same thing…..
